Returns & Exchanges
At ROOTED, we want you to feel confident in every piece you wear; if your purchase isn't a perfect fit, we offer easy returns and exchanges within 30 days of delivery. All items must be in their original, unworn condition with tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Download and print the pre-paid shipping label provided at the end of the portal process and securely package your items.
- 3.Ship It Back
Drop off your package at any authorized carrier location; we will track the shipment and notify you once it arrives at our warehouse.
- 4.Receive Your Refund
Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.